FAQ

It’s super simple! Just place the item you want in your cart and checkout. Instantly after purchase, you will directed to an order confirmation page. Simply click on the link and download the file(s) to your computer. You can then instantly print the files on your home printer or take the files to your local print shop and have them printed professionally.

Instantly after purchase, you will be directed to an order confirmation page that contains the links to download your files.

You can also download previous purchases at any time by going to MY ACCOUNT > DOWNLOADS (located at the bottom of the webpage).

For best results, I recommend printing our designs on glossy photo paper. The weight and sheen of the photo paper produces the best graphic quality and makes your finished product look professional. However, a lot of customers have chosen to print on cardstock and have been happy with the results.

Your photo can be emailed to admin@studio120underground.com. No need to crop! I’ll take care of that for you!

Yes, we do! If you’re in a time crunch and need your custom order ASAP, simply purchase the listing you want *PLUS* the RUSH ORDER listing found here:

RUSH ORDER FEE

With both items in your cart, just leave your custom order requests (along with your deadline) under the NOTES section when checking out. Your order will be bumped to the front of the line and your custom modified files will be sent to you via email as soon as they are finished. Note: If you need a rush order over a holiday, please contact me before placing an order to check on availability. Thanks!

You bet! To alter the color(s) of an instant download, simply purchase the original listing you want modified PLUS the CUSTOM COLOR MODIFY listing found here:

CUSTOM COLOR MODIFY

With both items in your cart, just leave your color requests in the NOTES section when checking out. Exact colors can be selected from the extensive color palette found here: http://www.pantone-colours.com/.

FYI : After purchase, you will receive an automated email with a link to download the original listing (which you are free to keep and use). Your custom modified files will be sent to you via email as soon as they are finished.

Absolutely! To alter a word or short phrase of text in an instant download, simply purchase the original listing you want modified PLUS the CUSTOM TEXT MODIFY listing found here:

CUSTOM TEXT MODIFY

With both items in your cart, just leave your text requests in the NOTES section when checking out.

FYI : After purchase, you will receive an automated email with a link to download the original listing (which you are free to keep and use). Your custom modified files will be sent to you via email as soon as they are finished.

Yep! To alter the size of a product, simply purchase the original listing you want modified PLUS the CUSTOM SIZE MODIFY listing found here:

CUSTOM SIZE MODIFY

With both items in your cart, just leave your size dimension requests in the NOTES section when checking out.

Sure! To alter multiple aspects of an instant download (for example: change the colors AND add personalized text), simply purchase the original listing you want modified PLUS the CUSTOM MODIFY listing found here:

CUSTOM MODIFY

With both items in your cart, just leave all your requests in the NOTES section when checking out. Exact colors can be selected from the extensive color palette found here: http://www.pantone-colours.com/.

FYI : After purchase, you will receive an automated email with a link to download the original listing (which you are free to keep and use). Your custom modified files will be sent to you via email as soon as they are finished.

Possibly! The demand for custom design is currently larger than our capacity to fill the requests. However, we love working one-on-one with our awesome customers whenever possible. Please contact us for availability.

Absolutely! We supply frequent discount codes to our VIP Club members. It’s free to join and you’ll get an instant discount code for 20% off your next order.  button-count-me-in-200